For care teams evaluating Bonsai

Set the plan. Review activity and feedback.

The Care Portal demo lets clinicians explore plan setup and follow-up using fictional example data. Bonsai is pre-production; these examples do not establish better care or outcomes.

Clinician
Clinical researcher
Support operator
Administrator

Request care-team info Read about safety

Access to a care record requires an active link to that patient, not just a job title.

External research · not Bonsai results

Adherence needs context, not blame.

Evidence boundaryExternal research describes different problems and populations, not Bonsai study results. Bonsai is pre-production; improved dosing accuracy, adherence, and outcomes have not been established.

Following a prescription

About 50%

Of filled prescriptions are taken incorrectly with respect to timing, dosage, frequency, or duration.

Study context

A historical estimate cited in a CDC MMWR review published November 17, 2017.

Scope and limits.

The denominator is filled prescriptions, not people. This is a historical review estimate, not a present-day census or a cannabis-specific finding.

What this supports—and does not

Adherence is affected by cost, access, instructions, and side effects. These barriers call for support, not blame. This review did not evaluate Bonsai.

The care-team workflow

Plan, review, follow up.

Start with the work a clinician can explore. Account and device support remain separate.

Plan setup

Set the amount per session, daily session limit, and duration. The demo applies these limits to simulated sessions.

Session record review

Review linked patients’ uploaded activity and feedback alongside the plan. Records still on a phone are not visible.

Safety follow-up

Review flagged side-effect reports from linked patients. A flag does not mean a clinician has already reviewed it.

Account and device support

Support and administrators handle accounts and devices. Neither role alone grants access to patient care records.

Who can see what

Who can open a patient record?

Care access depends on the current patient relationship. Research and account-management views are separate.

Who can review

Access starts with the patient record.

Patient record

The relationship is the access check.

ClinicianLinked patient
Set plans · review reportsSee unrelated patients
CaregiverPatient-linked relationship
Read plan · history · sync stateAuthor or change a plan
ResearchStudy consent required
Review de-identified dataOpen identified records
Support / AdminOperational role
Manage devices · users · auditOpen clinical records by role

Role guide

See what each role can review.

What each care-team role can see and do in the demonstration
Role	Can explore	Boundary
Clinician Clinician	See a roster of linked patients Set planned amounts, session limits, and versioned care notes Review product details, device-recorded sessions, patient feedback, and safety flags	Cannot open a patient record without an active relationship
Researcher Clinical researcher	Use de-identified study views Export cohorts and session events with source labels Compare planned amounts, product identity, recorded activity, and patient reports without blending them	Cannot open identified patient records
Support Support operator	Check device fleet status and readiness Handle account support tasks View the firmware catalog	Cannot open care records
Admin Administrator	Manage users, roles, and care relationships Manage devices, products, and system health Search the audit trail	Cannot open care records just because of a role